Reducing delays in processing planning applications

This guide seeks to reduce delays in the VicSmart application process by:

• Encouraging applicants to contact council and discuss their application
• Checking applications are complete including title (and Melbourne Water referral, if required)
• Clearly flagging VicSmart applications via email, post or in person
• Ensuring applications are legible and clearly laid out
• Encouraging plans to be properly drawn and marked up
• Informing applicants of decisions guidelines and how to interpret them
• Encouraging online applications (where accepted by councils)
• Fee calculation

It has the potential to provide:

• Highlighting the need for internal referrals
• Integration with assessment reports
• Payment integration
• Tracking applications and monitoring timeframes
• Allowing decisions to be transferred by email

The site currently accommodates local VicSmart applications and changes to required information, and has the potential to allow councils to provide a guide for non-VicSmart applications as well as accept them via the web. Please contact us for more details.