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If the information submitted with the application is inadequate or if some of the required information is missing, council can ask you to provide further information. The request for further information must be in writing setting out the information to be provided. If the request for further information is made within five business days of receiving the application, the council will have a further 10 days to decide the application from when a satisfactory response to the request for further information is received
Source State Government guide to VicSmart permits by the State of Victoria