Terms of Use

Using the VicSmart Guide website.

Introduction and Acceptance of Terms of Use.

This VicSmart Guide web site is owned and operated by Victorian Smart Planning Permit Application Services (ABN 45 695 956 240) - and referred to as "VicSmart Guide" or "The Complete VicSmart Guide" on this website.

VicSmart Guide offers you content about applying for VicSmart planning permits, the ability to create an application online and the ability to order planning services ("Materials"). By using this web site, you are agreeing to accept and comply with the terms and conditions of use as stated below ("Terms of Use"), which VicSmart Guide may update at any time without notice. You should visit this page periodically to review the then-current Terms of Use. 

Limited Right to Use.

Unless otherwise specified, all Materials on this web site are the property of VicSmart Guide and are protected by the copyright laws of Australia and, throughout the world by the applicable copyright laws unless licensed for use by third party sources. You may, view, print and/or download one copy of the Materials from this web site on any single computer solely for your personal, informational, non-commercial use, provided you keep intact all copyright and other proprietary notices. No Materials published by VicSmart Guide on this web site, in whole or in part, may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from VicSmart Guide . The use of any such Materials on any other web site or networked computer environment or for any other purpose is strictly prohibited and such unauthorized use may violate copyright, trademark and other similar laws.


Except for any disclosure by you for technical support purposes, or as specified in our Privacy Statement, all communications from you to this web site will be considered non-confidential and non-proprietary. You agree that any and all comments, information, feedback and ideas regarding our company, products or services that you communicate to VicSmart Guide ("Feedback") will be deemed, at the time of communication to VicSmart Guide , the property of VicSmart Guide , and VicSmart Guide shall be entitled to full rights of ownership, including without limitation, unrestricted right to use or disclose such Feedback in any form, medium or technology now known or later developed, and for any purpose, commercial or otherwise, without compensation to you. You are solely responsible for the content of your communications and their legality under all laws and regulations. You agree not to use this web site to distribute, link to or solicit content that is defamatory, harassing, unlawful, libellous, harmful to minors, threatening, obscene, false, misleading, or infringing a third party intellectual or privacy rights.

Access to Password Protected or Secured Areas.

Access to and use of password protected or secured areas of this web site is restricted to authorized users only. You will be asked to provide accurate and current information on all registration forms on this web site. You are solely responsible for maintaining the confidentiality of any username and password that you choose to access this web site as well as any activity that occur under your username/password. You will not misuse or share your username or password, misrepresent your identity or your affiliation with an entity, impersonate any person or entity, or misstate the origin of any Materials you are exposed to through this web site.


Although VicSmart Guide is not obligated to do so, it will have the right to review your communications on this web site to determine whether you comply with our Terms of Use. VicSmart Guide will not have any liability or responsibility for the content of any communications you post to this web site, or for any errors or violations of any laws or regulations by you. VicSmart Guide will comply with any court order in disclosing the identity of any person posting communications on this web site. It is advisable that you review our Privacy Policy before posting any such communications.

Links to Other Sites.

The linked sites are not under the control of VicSmart Guide and VicSmart Guide is not responsible for the content of any linked site or any link contained in a linked site. VicSmart Guide reserves the right to terminate any link at any time. VicSmart Guide may provide links from this web site to other sites as a convenience to you and in no way should this be interpreted as an endorsement of any company, content or products to which it links. If you decide to access any of the third party sites linked to this web site, you do this entirely at your own risk. VicSmart Guide disclaims any and all warranties, express or implied, to any such linked sites.


You agree to indemnify, defend and hold VicSmart Guide harmless from and against any and all third party claims, liabilities, damages, losses or expenses (including reasonable attorney's fees and costs) arising out of, based on or in connection with your access and/or use of this web site.

Limitation of Liability.

In no event shall VicSmart Guide or its suppliers be liable for any direct, indirect, special, incidental or consequential damages including, without limitation, loss profits or revenues, loss or damage to data arising out of the use or inability to use this web site or any linked site, damages resulting from use of or reliance on the information or materials presented on this web site, whether based on warranty, contract, tort or any other legal theory even if VicSmart Guide or its suppliers have been advised of the possibility of such damages.

Refund Policy.

In the case of any failure on behalf of VicSmart Guide with respect to due care and skill, services fit for purpose or reasonable time, refunds may be offered at the discretion of VicSmart Guide.


VicSmart Guide assumes no responsibility for accuracy, correctness, timeliness, or content of the materials provided on this web site. You should not assume that the materials on this web site are continuously updated or otherwise contain current information. VicSmart Guide is not responsible for supplying content or materials from the web site that have expired or have been removed. The materials provided at this web site are provided "as is" and any warranty (express or implied), condition or other term of any kind, including without limitation, any warranty of merchantability, fitness for a particular purpose, non-infringement or title is hereby excluded.

Applicable Laws.

These Terms of Use are governed by the law in force in the Victoria, Australia, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria and courts of appeal from them for determining any dispute concerning the Terms of Use.

Privacy policy

To view the Privacy Policy, please click here.


If you have any questions regarding the Terms of Use, please contact VicSmart Guide - Contact us.